I've talked about this before. C.L.U.E. The Comprehensive Loss Underwriting Exchange. This exchange is managed by Lexisnexis Risk Solutions. Insurance companies report all claims to this exchange. They collect these claims and score you on them. They include auto, property, business, etc. Don't just assume they only collect insurance information. They collect all sorts of information about you. Your business, claim history, judgements, claims and much more. What you may not know is they also provide this information to the public if you request it. Now they aren't going to provide you with all the info they have on you, because you haven't been cleared through their intense background checks, or paid for the information. Now all this is not what I want to focus on. It's too much information that I am not familiar with and frankly, nothing I can do to suppress it. What I do want to cover is your Homes insurance claims.
You may have had some insurance claims on your property or business in the past few years. If you did, they are listed on the C.L.U.E list. LexisNexis retains and reports these claims to insurance companies that are members of C.L.U.E. Now let me get to my specific point. Bear with me.
You have a storm that comes through and a bunch of roof signs start showing up on telephone polls in your neighborhood. You're at home about to eat supper and a knock at the door. After getting up from the table and pushing aside your yapping Boston Terrier, you open the door to find a guy telling you he is there for your roof inspection. You are puzzled and don't understand, so he explains your neighbors all were hit by the storm and you probably have roof damage and blah blah blah...To get rid of him and back to the table, you say, take a look. After a couple of minutes the knock is back and we repeat the scenario. He tells you that you have damage and you need to call your insurance carrier. He tries to pressure you into a form, saying how he will take care of everything,blah blah. .... You call your adjuster. They ask you if a roofer has been out. You say yes. They schedule the adjuster. The adjuster comes and sees no damage. Now you call the roofer and he says, well, your neighbors have damage. You call the adjuster again. He wants to meet the roofer. The roofer shows up and can't find damage, because, the roofer has nothing to lose by telling you to make the call. You don't know it, but this is going to cost you. A couple of weeks go by and you get a letter from the insurance company telling you that they didn't find any damage. Guess what. Lexisnexis now list your name and address as having a claim. It doesn't say "you made a call and the adjuster says nothing was found to be damaged" It says, OH, I see you had a claim a couple of months ago. This is the problem. With this report, if you call to get another insurance quote, they are going to see this as a claim. Now, don't get to hot. I'm going to tell you something that will help. How do I know? Because I've had this happen to so many clients, I did some research.
Lexisnexis has on their website, the ability to sign in and add to your report that the claim was denied and they found no damage. Now my question is, does this actually mean the next insurance quote, will see that as a non claim? I'm not so sure. Now I got this from a pretty good source, but haven't confirmed it. The Fair Accurate Credit Transaction Act, which allowed us to get a copy of our credit report, free, once a year, also applies to the C.L.U.E. I like to trust my sources, but we'll see. It's worth a try.
Go on the Lexisnexis website and look at how you can clean up the information that has been reported on you. Listing a claim, when you simply made a call. You can get a copy of your report on their site. You can also sign up to suppress information that they share. You can't suppress their paying customers, but you can the general public. https://www.lexisnexis.com/privacy